123.hp.com/setup 3755 — Ink cartridge issues

If you haven’t installed the ink cartridges properly, follow the steps given below to re-install them.

• Turn on your 123.hp.com/dj 3755. and open the ink cartridge access area.
• Wait for the ink cartridge slot to reach the center.
• Slightly push down on the ink cartridge to remove it.
• Remove the cartridge and check if the copper coloured contacts have any transparent film sticking to them.
• If there is some transparent film sticking to the contacts, remove it gently without touching the copper coloured contacts.
• Now, Re-install the ink cartridges into the ink cartridge slot at a slightly upward angle.
• If the problem continues, then remove the cartridge and clean the copper coloured contacts with a lint-free cloth or swab. Place the ink cartridge back into its slot and try printing again.
• Replace the ink cartridges and try printing again.
• If the problems continue, call us to resolve your 123.hp.com/dj 3755. issues.